How do I upgrade a Membership?

If you registered for a Membership that is below 'Premium Athlete', such as 'Flex Athlete' or 'Season 1 Athlete', you can upgrade that membership and pay the difference between the two Memberships. The first step in this process will be to login to your 'Parent' account, or just your account if the upgrade is for yourself.

Once you are logged in, you will be taken to your 'Member Dashboard'. To upgrade a family member's Membership, you will click on the 'View' button next to the family member's name in the 'My Family' section. 

Once you have clicked the 'View' button, you will be taken to the family member's dashboard, as seen below. 

Here you will click on the 'General Info' link. This will take you to the 'View/Edit Member' page where you will click on the 'Upgrade' button as seen below:

Here you will see the 'Current Membership/Price', 'Upgraded Membership/Price', the new 'Expiration Date', the 'Price Difference', and the 'Upgrade' link. Once you click on the 'Upgrade' link, you will see a pop-up box verifying that you are upgrading your family member's membership, shown below:

If you would like to continue with the upgrade, you will click the 'Yes, Upgrade' button. Once you have clicked the 'Yes, Upgrade' button, you will be taken to the 'Shopping Cart' so you can pay for the upgrade and proceed with the process.

Here you can choose to 'Cover the Credit Card Transaction Fee', this is optional. To proceed with the upgrade, you will click the 'Check Out' button to be taken to the 'Check Out' page shown below:

Here you will enter your credit card information and then click the 'Process Payment' button. Once you have clicked the 'Process Payment' button, you will see the following message upon successful payment:

 You will then click the 'Return' button to be taken back to your 'Member Dashboard'. 

Once here you can click on the 'View' button next to your family member's name to be taken to their 'Member Dashboard' again. 

Here you will click on the 'Athlete' card in the 'My Member Cards' section of your family member's 'Member Dashboard'. This will display the following 'Member Card' that will show the upgraded 'Membership', as shown below:

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